It is recommended that you periodically run a ‘Business Returns Not Accepted Report’ to identify business returns that have been marked as completed in the program, but that have not yet been transmitted, or have been rejected by the IRS. To print the business returns not accepted report, from the Main Menu of Keystone Tax Solutions Pro select:
- Business
- Electronic Filing Menu
- Print Reports
- Returns Not Accepted or State Returns Not Accepted or Electronic Extensions Not Accepted
The selected report will display on the screen. Every business return that has been marked as complete, but has either been rejected or not yet transmitted will be listed on the report.
When trying to determine why a return is listed on the report, look at the Acceptance Code (Acc Code) column and the Transmission Date (Tran Date) column. If there is an R in the Acceptance Code column, the return has been rejected by the IRS. Review your business acknowledgements for the reject code or use the View Entity Status feature from the Business Main Menu to determine the reason the return was rejected.
If a return does not have a code in the Acceptance Code column, look at the Transmission Date column. If there is not a date listed, this return has not been transmitted by your office. You will need to transmit the return.