• Printing A Tax Return

    Tax returns can be printed from the main menu of the program, and from within the tax return itself. Printing returns from the main menu of Keystone Tax Solutions: To print a tax return, from the main menu of Keystone Tax Solutions select: Print Print Individual Returns Place a check mark in…

  • Troubleshooting Printing Problems

    Print errors can be generated for a number of reasons, most often by not having the correct printer preferences selected in the program. Use the steps below to first identify and select the correct printer to print through the tax program. Then, check the additional print preferences listed below to…

  • E-File – IRS Control Requirements for Incorrect Names

    One of the most common rejects on electronically filed tax returns occurs when the Taxpayer’s Identification Number (‘TIN’), either the Social Security Number (‘SSN’) or the Employer Identification Number (‘EIN’) does not match the records of the IRS. The Internal Revenue Service has issued guidelines for the Taxpayer Identification Number matching process…

  • Removing A Rejection Notice From a Tax Return

    A Rejection Notice will remain on the main page of the tax return and also in client status until you receive an ‘Acceptance Acknowledgement’ from the IRS. When the accepted status is received, the program will automatically remove the rejection notice from the return. Mailing a paper copy of a…

  • Common Form 1065 E-file Reject Codes

    Below are some of the most common reject codes that occur when electronically filing Form 1065. In some situations, the return can be re-filed electronically after making a correction on the return or the return may have to be mailed to the IRS. 1. – Previously Accepted Return. The IRS has already accepted a return…

  • Common Form 1120 E-File Reject Codes

    Below are some of the most common reject codes that occur when electronically filing Form 1120. In some situations the return can be re-filed electronically after making a correction on the return or the return may have to be mailed to the IRS. 1. – Previously Accepted Return. The IRS has already accepted a return…

  • How Can I Find Out Why My Return Rejected?

    There are multiple ways in the program to find out why a tax return was rejected by the IRS or the state taxing authority. A description of common errors can be printed on your acknowledgement report for rejected returns. To turn this option on, from the Main Menu of Keystone…

  • Common Form 1120S E-File Reject Codes

    Below are some of the most common reject codes that occur when electronically filing Form 1120S. In some situations, the return can be re-filed electronically after making a correction on the return or the return may have to be mailed to the IRS. 1. – Previously Accepted Return. The IRS has already accepted a return…

  • Retransmitting Rejected Returns

    After a rejected return has been corrected, follow the steps below to re-transmit the federal and/or state returns. NOTE: If the Federal Return rejects, the state return will not be processed by the state.  When resubmitting a federal return, check to make sure any state that was attached previously, is still…

  • Common Form 1040 e-File Reject Codes

    Below are some of the most common reject codes that occur when electronically filing Form 1040. In some situations the return can be re-filed electronically after making a correction on the return or the return may have to be mailed to the IRS. 1. – Previously Accepted Return. The IRS has already accepted a return…